TERMS OF SERVICE

OVERVIEW

Welcome to My Melanin Hair.
The terms “we,” “us,” and “our” refer to My Melanin Hair.

My Melanin Hair operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to offer and deliver the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy), describe your legal rights and responsibilities when accessing or using the Services.

Please read these Terms carefully.
They contain important information regarding disclaimers, limitations of liability, and your legal rights.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that:

• You are at least the age of majority in your jurisdiction.

• You have provided consent for any minor dependents using devices you own or manage.

To use certain features (including purchases), you may be required to provide:

• Email address

• Billing information

• Payment details

• Shipping address

You agree that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, assigned, or sold.

SECTION 2 – PRODUCTS

We strive to accurately display product images, descriptions, and colors.

However:

• Actual colors may vary due to screen settings.

• Product appearance may differ slightly from images.

• All product descriptions are subject to change without notice.

• We reserve the right to discontinue products at any time.

• We may limit quantities per person, region, or order.

We do not guarantee that products will meet individual expectations.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to:

• Accept or decline any order

• Cancel or modify orders at our discretion

An order is not accepted until payment is successfully processed and confirmation is sent.

Once an order is accepted, cancellation requests may not be accommodated.

If we cancel or modify an order, we will attempt to notify you via the contact information provided.

All purchases are subject to our Refund Policy.

You represent that purchases are for personal, non-commercial use.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice.

The price charged is the price displayed at the time of checkout and confirmed via email.

Unless stated otherwise, prices do not include:

• Taxes

• Shipping

• Customs duties

• Import charges

You agree to provide accurate billing and payment information and to update your details as necessary.

You represent that:

• You are authorized to use the payment method provided.

• All charges will be honored by your financial institution.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• Carriers

• Customs

• Weather

• High-demand periods

• Events beyond our control

Once products are transferred to the carrier, risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website — including trademarks, logos, text, graphics, images, and design — is owned by My Melanin Hair or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only.

Unauthorized reproduction, distribution, or modification is strictly prohibited.

All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available.”

We:

• Do not control these tools

• Do not guarantee their accuracy

• Assume no liability for their use

Use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites.

We are not responsible for:

• Content

• Accuracy

• Privacy practices

• Damages arising from third-party interactions

Use of third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However:

All purchases are made directly with My Melanin Hair, not Shopify.

You agree that Shopify is not responsible for:

• Product quality

• Order fulfillment

• Returns

• Damages related to purchases

You release Shopify from claims arising from transactions with us.

SECTION 10 – PRIVACY

All personal information collected is governed by our Privacy Policy.

Because our store is hosted on Shopify, Shopify may process personal data necessary to operate the Services.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, or other content (“Feedback”), you grant us a perpetual, royalty-free, worldwide license to use and distribute that content.

You confirm that:

• You own the rights to the Feedback

• It does not violate any laws or third-party rights

We reserve the right to remove inappropriate content.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services:

• For unlawful purposes

• To violate intellectual property rights

• To transmit harmful code

• To harass or harm others

• To collect personal data of others

We may suspend or terminate accounts that violate these Terms.

SECTION 14 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

Some jurisdictions may limit disclaimers; these limitations may apply to you.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, My Melanin Hair shall not be liable for:

• Indirect damages

• Lost profits

• Data loss

• Consequential damages

arising from use of the Services or products.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where My Melanin Hair is headquartered.

You consent to jurisdiction and venue in those courts.

SECTION 17 – CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

SECTION 18 – CONTACT INFORMATION

For questions regarding these Terms, please contact:

Email: support@mymelaninhair.com