Cancellation policy

Purchase Options Cancellation Policy

When you choose a subscription or recurring purchase option, you authorize My Melanin Hair to charge your selected payment method based on the delivery frequency shown at checkout.

Cancel Anytime

You may cancel your subscription anytime before your next billing date.

To avoid being charged for the next order, please cancel before the next billing date.

If you need help, contact us at support@mymelaninhair.com.

Managing Your Subscription

You may be able to manage, update, pause, or cancel your subscription through your customer account or subscription portal.

If you cannot access your subscription settings, please contact our support team at support@mymelaninhair.com.

Subscription Orders Already Processed

Once a subscription order has already been processed or shipped, it may not be possible to cancel that specific shipment.

However, you can still cancel future subscription orders.

Refunds for subscription orders are reviewed under our Return and Refund Policy.

Price, Discount, or Offer Changes

Subscription discounts, prices, and offers may vary over time.

Any available subscription discount will be shown at checkout before you complete your purchase.